1.

a) Gross premium written

1,326,241

1,280,865

145,664

134,128

1,093,683

1,073,084

1,578,152

1,223,567

–1,553,211

–1,165,694

2,590,529

2,545,949

1.

Premiums written (retained)

749,588

692,816

76,953

71,920

596,251

601,994

1,050,078

1,120,216

–26,941

–69,038

2,445,929

2,417,907

2.

Change in unearned premiums (retained)

–2,015

1,789

–175

427

318

–14,720

–2,184

–51,771

–3,024

40,817

–7,080

–23,458

3.

Premiums earned (retained)

747,573

694,605

76,779

72,346

596,569

587,275

1,047,894

1,068,445

–29,965

–28,221

2,438,850

2,394,449

4.

Income from fees and commissions

173,830

180,009

20,858

19,126

139,649

121,089

143

539

–323,681

–311,913

10,799

8,850

5.

Net investment income

44,010

43,991

3,521

–1,024

39,071

42,469

9,658

3,033

2,354

–3,278

98,614

85,191

6.

Other income

5,440

3,236

170

1,176

13,237

10,483

14,812

3,219

2,134

4,520

35,792

22,634

7.

Insurance benefits

–493,546

–477,320

–52,852

–47,476

–366,053

–343,544

–756,390

–805,546

34,995

35,062

–1,633,846

–1,638,824

8.

Operating expenses

–364,699

–352,525

–37,442

–37,900

–390,026

–383,900

–329,189

–320,211

307,176

298,886

–814,180

–795,650

9.

Other expenses

–28,158

–22,170

–1,982

–1,071

–31,550

–38,709

–8,054

–7,072

7,632

15,297

–62,112

–53,725

10.

Amortisation of goodwill

0

0

0

0

–2,549

–17,569

0

0

0

0

–2,549

–17,569

11.

Operating profit

84,450

69,826

9,051

5,176

–1,651

–22,405

–21,126

–57,593

643

10,353

71,367

5,357

12.

Financing costs

–1,758

–2,146

0

0

–109

–111

0

0

–25,025

–15,375

–26,891

–17,632

13.

Profit on ordinary activities

82,692

67,679

9,051

5,176

–1,760

–22,515

–21,126

–57,593

–24,382

–5,022

44,475

–12,275